Sherlock Calls
for Gmail + Yellow.ai
Gmail stores the complete email history of every customer relationship. Yellow.ai engages customers with agentic AI across voice and digital channels. When you need to investigate across both, the evidence is split between two dashboards neither of which knows the other exists. Sherlock Calls bridges them — no code, no exports, no manual joins. Ask once from Slack and get a sourced answer in under 5 seconds.
TL;DR — What beta users get access to
- 1
Sherlock Calls connects to Gmail, Yellow.ai simultaneously — read-only, no code changes, no webhooks — and lets you query both with a single Slack message.
- 2
Ask questions that neither Gmail nor Yellow.ai can answer alone. Gmail holds the richest context — but no one correlates it with call records in real time. Yellow.ai shows intent data — not its downstream revenue and retention impact. Sherlock deduces the complete picture from both.
- 3
No dashboard switching, no manual joins, no fog of uncertainty — ask in Slack and receive a sourced answer with evidence from every connected provider in under 5 seconds. The game is afoot.
<5s
Answer to any productivity + voice AI query
2
Connected platforms, 1 Slack question
0
Code changes or webhooks required
The Investigation Gap
What's invisible when you use Gmail + Yellow.ai without Sherlock
Each platform shows you its own data. But the questions that matter most live in the gaps between them.
Gmail and Yellow.ai each hold half the picture
Gmail holds the richest context — but no one correlates it with call records in real time. Yellow.ai shows intent data — not its downstream revenue and retention impact. Without correlating both, your team sees two incomplete views of the same underlying reality — and every investigation stops at the boundary between systems.
Cross-platform cost and performance remain invisible
Gmail tracks its own communication time. Yellow.ai tracks its own interaction cost. Your true cost per outcome — and the performance of each component in your combined stack — requires data from both, but neither platform shows you that unified picture.
Critical events disappear at the boundary between systems
When a session, contact, or signal moves between Gmail and Yellow.ai, the transition is recorded with different identifiers in each system. Tracing what happens across the full journey requires a manual join that takes hours you don't have.
Cross-Provider Questions
What teams ask Sherlock about Gmail + Yellow.ai
Questions that would take hours to answer manually — answered in under 5 seconds from Slack.
- SC“What's the combined activity across Gmail and Yellow.ai in the last 7 days?”
- SC“Show me events that touched both Gmail and Yellow.ai in the last 24 hours”
- SC“What's our blended cost per outcome across Gmail and Yellow.ai this month?”
- SC“Which Gmail sessions had issues that correlate with Yellow.ai events this week?”
- SC“Compare performance metrics across Gmail and Yellow.ai for the past 30 days”
Beta Setup
Connect Gmail + Yellow.ai to Sherlock in 2 minutes
No code, no webhooks, no new dashboards. Beta users get direct onboarding support.
- 1
Connect Gmail
Add your Gmail credentials to Sherlock Calls. Read-only access — no code changes, no webhooks, no Gmail configuration required.
- 2
Connect Yellow.ai
Add your Yellow.ai credentials. Sherlock indexes all AI agent conversation logs and intent resolution records automatically.
- 3
Ask your first cross-provider question. The game is afoot.
Type any question about your combined Gmail + Yellow.ai stack in Slack. Sherlock queries all connected platforms in parallel, correlates the evidence, and returns a sourced answer in under 5 seconds.
FAQ
Common questions about Sherlock + Gmail + Yellow.ai
How does Sherlock Calls connect Gmail and Yellow.ai data?
- Sherlock uses read-only API access to both platforms simultaneously. When you ask a question, it queries Gmail, Yellow.ai in parallel, correlates the results by timestamp and shared identifiers, and produces a single sourced answer — the same way a good detective correlates evidence from multiple witnesses.
Do I need to set up any data pipelines between Gmail and Yellow.ai?
- No. Sherlock Calls is entirely pull-based — it queries both APIs on demand when you ask a question. There are no webhooks, no ETL pipelines, no data warehouses, and no code changes required in any of the connected platforms.
What kinds of questions can I ask about my Gmail + Yellow.ai stack?
- You can investigate anything that spans both platforms — customer email frequency and recency, intent resolution rate and channel deflection, cross-platform costs, handoff patterns, and performance comparisons. Sherlock translates your plain-English question into the right API calls and returns the deduced answer.
Is my Gmail and Yellow.ai data stored by Sherlock?
- No. Sherlock Calls queries your data in real time and returns results directly to Slack — nothing is stored, indexed, or replicated in any Sherlock database. All data remains in Gmail and Yellow.ai and is accessed only during an active investigation.
How long does it take to set up the Gmail + Yellow.ai integration?
- Elementary — typically under 5 minutes total. Connect each platform with read-only credentials, install the Sherlock Calls Slack app, and ask your first question. No engineering, no dashboards, no onboarding calls required.
Apply for early access to Sherlock + Gmail + Yellow.ai
We're accepting a select group of beta users to shape the Gmail + Yellow.ai combination. Tell us about your stack and we'll reach out personally if you're a fit.
Explore individual integrations