Sherlock Calls
for Synthflow
Synthflow orchestrates your voice AI workflows. Sherlock investigates what happens inside them. Invite-only beta for Synthflow teams: trace why workflows drop off, which steps produce friction, and what each completed conversation actually cost — all from plain English in Slack.
TL;DR — What beta users get access to
- 1
Sherlock Calls for Synthflow is in invite-only beta — connecting via API key to give your operations team plain-English access to every workflow conversation from Slack. Beta users get personal onboarding.
- 2
Beta teams can ask Sherlock about their Synthflow workflows: 'Which campaigns have the lowest appointment booking rate?' 'Why are leads dropping at this stage?' — answered in under 5 seconds.
- 3
Sherlock correlates Synthflow conversation outcomes with your CRM and telephony data. Apply now to join the beta and be among the first Synthflow teams to get this level of visibility.
45M+
Calls processed on Synthflow
200+
Synthflow integrations
0
Reports to build manually
About Synthflow
What is Synthflow?
Synthflow is a no-code voice AI workflow platform that has processed 45M+ calls across 1,000+ customers, with 5 million calls per month and 15x year-over-year growth. Backed by a $20M Series A led by Accel, it offers 200+ integrations including Salesforce, HubSpot, and Twilio — enabling HIPAA and GDPR-compliant voice agents for appointment scheduling, lead qualification, and outbound calling without writing code.
About Sherlock Calls
What is Sherlock Calls?
Sherlock Calls is an AI call detective that lives in your Slack workspace. It connects to voice providers, CRMs, and ad platforms, then answers any question about your calls in plain English — in under 5 seconds, with no code, no new dashboards, and no SDK required. Think of it as a senior analyst always on call, inside the tools your team already uses.
Beta Setup
Connect Synthflow to Sherlock in 2 minutes
No code, no webhooks, no new dashboards. Beta users get direct onboarding support.
- 1
Connect Synthflow via API key
Add your Synthflow API key in the Sherlock Calls dashboard — read-only access to all conversations, workflows, and outcome data. No code changes required.
- 2
Add Sherlock to Slack
Install the Sherlock Calls Slack app to your workspace. Your operations team can start asking questions from any Slack channel in one click.
- 3
Analyze your first workflow
Ask 'Show me which Synthflow workflows have the lowest conversion rate this month' — Sherlock queries your data and returns a sourced, ranked answer.
Beta Use Cases
What beta teams are asking Sherlock about Synthflow
- SC“Which Synthflow workflows have the lowest appointment booking rate this month?”
- SC“Why are leads dropping off in the qualification stage of Workflow X?”
- SC“Show me all conversations where the CRM integration failed to update”
- SC“What is the average cost per booked appointment across all active workflows?”
- SC“Find conversations where the prospect asked for a callback instead of booking”
Beta Features
What beta users can do with Synthflow
Workflow Analytics
Track how conversations flow through your Synthflow workflows. See completion rates, drop-off points, and branch distributions from a single query.
Appointment Tracking
Monitor scheduling success rates across agents and campaigns. See which configurations book the most appointments and at what times.
Lead Qualification Metrics
Analyze how your agents qualify leads. Track conversion rates from first call to qualified opportunity with on-demand breakdowns.
Conversation Intelligence
Extract insights from transcripts automatically. Identify common objections, questions, and sentiment patterns across thousands of calls.
Integration Monitoring
Track CRM updates, calendar bookings, and other integration actions triggered by your voice agents — and debug failures instantly.
Cost Efficiency
Compare cost per appointment, cost per qualified lead, and other business-relevant metrics across campaigns with natural language queries.
AI Tools
4 specialized tools, zero configuration
Sherlock picks the right tool automatically. You just ask in plain English — the AI knows which APIs to call and how to correlate the results.
Beta users get direct access to all tools below — with personal onboarding from the Sherlock team.
FAQ
Common questions about Sherlock + Synthflow
How does Sherlock Calls connect to Synthflow?
- Sherlock Calls connects to your Synthflow account via API key with read-only access. No code changes, no webhooks, and no Synthflow dashboard configuration is required. Setup takes under 2 minutes.
Can Sherlock Calls track Synthflow appointment booking rates?
- Yes. Sherlock can query and analyze appointment booking rates, completion rates, and outcome distributions across your Synthflow workflows. Ask 'Which workflows had the lowest booking rate this month?' for a ranked, sourced breakdown.
Can Sherlock Calls search Synthflow conversation transcripts?
- Yes. Sherlock can search across Synthflow conversation transcripts in natural language — ask 'Find conversations where leads mentioned budget concerns' or 'Show me calls where the agent failed to book an appointment.'
What Synthflow data can Sherlock Calls access?
- Sherlock Calls can access Synthflow conversation records, transcripts, workflow performance data, outcome metrics, and integration action logs such as CRM updates and calendar bookings. All data is queried in real time.
How is Sherlock Calls different from Synthflow's built-in reporting?
- Synthflow's dashboards require navigating the platform and building reports manually. Sherlock lets your operations team ask questions in plain English from Slack — 'Why is this workflow's conversion rate dropping?' — and get instant, sourced answers.
Apply for early access to Sherlock + Synthflow
We're accepting a select group of beta users to shape the Synthflow integration. Tell us about your stack and we'll reach out personally if you're a fit.
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