Sherlock Calls
for Twilio + Bland AI
Bland AI powers your outbound AI calls. Twilio handles the telephony. Sherlock Calls connects both — so you can investigate campaign performance, diagnose failures, and track costs across your entire outbound stack from Slack.
TL;DR — What beta users get access to
- 1
Sherlock Calls connects to both Twilio and Bland AI with read-only API access, enabling cross-provider investigation of your outbound AI calling stack without any code or webhooks.
- 2
Ask questions that span both platforms: which Bland AI campaigns generate the most Twilio answering machine detections, what the combined per-dial cost is, and which call scripts produce the best Twilio connection rates.
- 3
Sherlock correlates Twilio telephony data with Bland AI campaign outcomes and returns a sourced answer in under 5 seconds.
<5s
Answer about any outbound call
2
Platforms, 1 question from Slack
0
Webhooks or code changes needed
The Investigation Gap
What's invisible when you use Twilio + Bland AI without Sherlock
Each platform shows you its own data. But the questions that matter most live in the gaps between them.
Answering machine detection rates are invisible across the stack
Bland AI tracks whether calls reached a human. Twilio tracks whether calls connected. But understanding your true live-answer rate — across both platforms, by campaign and phone number — requires manual correlation that takes hours.
Campaign failures are diagnosed in the wrong platform
When a Bland AI campaign underperforms, it's often a Twilio issue — wrong carrier routing, number reputation, or regional error rates. But Bland AI doesn't expose Twilio-level error codes, so you're troubleshooting blind.
Cost per live conversation is impossible to calculate
Bland AI charges per minute of agent time. Twilio charges per minute of telephony. When you run outbound campaigns, the cost of each conversation that actually reaches a human spans both bills — and neither shows you the combined figure.
Cross-Provider Questions
What teams ask Sherlock about Twilio + Bland AI
Questions that would take hours to answer manually — answered in under 5 seconds from Slack.
- SC“Which Bland AI campaigns have the highest answering machine rate on Twilio numbers this week?”
- SC“What's our blended cost per live conversation across Twilio and Bland AI this month?”
- SC“Show me all Twilio call errors that occurred during active Bland AI campaigns”
- SC“Which Twilio phone numbers have the best connection rates for Bland AI outbound calls?”
- SC“Compare Bland AI conversation completion rates across different Twilio carrier routes”
Beta Setup
Connect Twilio + Bland AI to Sherlock in 2 minutes
No code, no webhooks, no new dashboards. Beta users get direct onboarding support.
- 1
Connect your Twilio account
Paste your Twilio Account SID and Auth Token into Sherlock Calls. Read-only — no webhooks, no Console changes.
- 2
Connect your Bland AI account
Add your Bland AI API key to Sherlock Calls. Sherlock will index your campaigns, call logs, and conversation outcomes.
- 3
Ask your first cross-provider question
Type 'Show me Bland AI campaigns with the most Twilio errors today' in Slack. Sherlock queries both and returns a sourced answer.
FAQ
Common questions about Sherlock + Twilio + Bland AI
How does Sherlock connect Twilio and Bland AI data?
- Sherlock Calls queries both the Twilio API and the Bland AI API simultaneously using read-only credentials. It correlates calls by phone number and timestamp to produce cross-provider answers.
Can Sherlock identify whether a campaign failure is a Bland AI or Twilio issue?
- Yes. Sherlock can distinguish between Bland AI-level conversation failures (script errors, intent mismatches) and Twilio-level telephony failures (carrier errors, number reputation issues) and report on each.
Does Sherlock track Bland AI and Twilio costs together?
- Yes. Sherlock pulls billing data from both platforms and can compute blended costs per campaign, per phone number, or per time period.
Can I see which Twilio numbers perform best in Bland AI campaigns?
- Yes. Sherlock can rank your Twilio phone numbers by connection rate, live-answer rate, or conversation completion rate across all your Bland AI campaigns.
Is the Twilio + Bland AI combination available now?
- This combination is currently in invite-only beta. Apply for early access and we'll reach out if your stack is a good fit.
Apply for early access to Sherlock + Twilio + Bland AI
We're accepting a select group of beta users to shape the Twilio + Bland AI combination. Tell us about your stack and we'll reach out personally if you're a fit.
Explore individual integrations